Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use MyReferee.

Last updated: December 2024

1. Information We Collect

Personal Information

  • Account information (name, email address, profile picture)
  • Contact information for support and communication
  • Professional referee credentials and certifications

Match Data

  • Match scores, team information, and game statistics
  • Match reports and performance analytics
  • Time stamps and match duration data

Device Information

  • Device type, operating system, and app version
  • Apple Watch health and fitness data (with permission)
  • Usage analytics and crash reports

2. How We Use Your Information

App Functionality

To provide core features like match management, score tracking, and performance analytics.

Account Management

To create and maintain your account, sync data across devices, and provide customer support.

Improvements

To analyze usage patterns and improve app performance, features, and user experience.

Communication

To send important updates, security notifications, and respond to your inquiries.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties.

Limited Sharing Scenarios:

  • Service Providers: Trusted third-party services for app functionality (cloud storage, analytics)
  • Legal Requirements: When required by law or to protect our rights and users' safety
  • Business Transfer: In case of merger, acquisition, or sale (with user notification)

4. Data Security

Encryption

End-to-end encryption for data transmission and storage

Secure Servers

Industry-standard security measures and regular audits

Access Control

Limited employee access with strict authentication

5. Your Rights

Access & Portability

Request a copy of your personal data in a portable format

Correction

Update or correct inaccurate personal information

Deletion

Request deletion of your account and associated data

Opt-out

Withdraw consent for data processing or marketing communications

6. Contact Us

Privacy Questions

hello@getcto.asia

Response Time: We typically respond to privacy requests within 30 days. For urgent matters, please mark your email as “Urgent Privacy Request.”